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UX Internship

Align Technology

Design Strategy & UX Design
Align Technology is a global medical device company that is changing lives through better smiles.

They reimagine and reinvent the way orthodontic and restorative treatment is presented and delivered to millions of people around the world.

Their products include Invisalign clear aligners and the iTero Element scanner.

UX Internship

Align Technology

Design Strategy & UX Design
During the summer of 2021, I was an Experience Design Intern at AlignTech. The team wanted to utilize my skills as an illustrator, UX designer, and animator to assist their platforms.

Over the 12 weeks of my internship, I worked to create design guidelines for microinteractions and concepts for new patient applications.

UX Internship

Align Technology

Design Strategy & UX Design
During my summer internship, I made an impact on the Align design team by creating a design system for microinteractions and providing education on animation.

Additionally, I assisted in the creation of wireframes and contributed to the reimagining of current dashboards across Invisalign products.This internship provided me with a unique opportunity to work alongside a talented design team and make a tangible difference in the projects we undertook.

Title

UX Designer

Animator

Timeline

May-August 2021

Skills

Motion Graphics

Interaction Design

Tools

Figma

Adobe Suite

Microinteraction
My first project involved creating a guideline of micro-interactions.

This guideline helped to instruct the internal design team in the fundamentals of animation techniques.

Research

Initial Research

I started this project by researching where micro-interaction is used. We thought we could use it in our menus, buttons, call-outs, and loading screens. 

At this point, we decided that I would create GIFs and LottieFiles to build a resource for other designers. Initially, I worked on different menus using After Effects, exploring where these interactive elements could be applied.

Popdowns examples

Doctor page menu example #1

Doctor page menu example #2

Supplier menu example

The database concept only lasted for two weeks. As I continued to receive feedback and share my progress with the design team, it became evident that what we truly required was to establish a design system. This system would empower designers to incorporate their own animations instead of relying on me to create them.

Guideline

Internal Guideline Sheet

After researching design guidelines from Adobe and IBM, I found that we can develop an internal micro-interaction guideline sheet that will standardize the use of animation across all our different products.

For the remainder of my internship, I worked to create different graphics and modules that could be implemented by any designer, no matter their animation skills. The three most important parts of this guideline were my lessons on PROGRESSIVE VS EXPRESSIVE MOTION, EASE, and DURATION.

Guideline

Expressive vs. Progressive

I wanted the guideline to detail where to use different speeds and timing. I started by defining two different types of motion: Expressive and Progressive.

  • Expressive was meant to be seen by the user. It was intended to add value to an object.

  • Progressive Motion was fast and meant for assets that need to convey a quick message.

Expressive vs. progressive

Designers were encouraged to apply these principles as needed. Additionally, I developed reference charts that allowed them to choose examples and determine whether a motion should be categorized as progressive or expressive.

Guideline

Basics of Animation

Position, transparency, scale, and rotation are the basic types of motion. They can be used together, alone, or one after the other.

Animation principle chart

Guideline

Easing Animation

Easing plays an important role in animation because it smooths out the transitions at the start and end of a sequence. I developed three distinct ease variations for different components, allowing them to be seamlessly applied by any designer.

I provided CSS and After Effects parameters to assist designers in creating prototypes within Figma, After Effects, or CSS.

Guideline

Timing

When defining the duration for various components, I discovered that there were no perfect timing parameters for progressive or expressive motion. Duration is essential in animation because it determines the spacing of keyframes, which are the animation points, within a sequence. A faster animation results in keyframes being closer together, while a slower one spreads them out.

Time chart examples

Time chart: Progressive vs expressive

I developed a chart containing different tokens to assist designers in selecting timing based on the message they wished to convey, whether it was progressive or expressive. This chart provided them with the flexibility to choose their desired timing while adhering to the guideline.

Conclusions

Thoughts on Microinteraction

Reflecting on my work, I recognized the important role that documentation played in creating a successful guide.
I incorporated several elements, such as comprehensive guides on using different animation software and step-by-step documentation detailing the creation of my examples.
Towards the end of my internship, I had the opportunity to present the guide to stakeholders. This experience not only honed my UX design skills but also allowed me to develop my presentation abilities. It was a valuable learning journey, teaching me how to effectively communicate my process and visually convey the concepts I had put into writing.
Invisalign App
I collaborated with my mentor to develop potential visual identities for the Invisalign patient app,

My mentor sought to leverage my design skills to craft compelling interfaces.

Initial Research

Visual Development

Old design

New concept

The Invisalign App had potential. The senior UX team recognized the possibility of expanding its utility beyond the existing SmileView feature, which offers an augmented reality teeth straightening simulation.

I was responsible for developing visual identities as part of a redesign initiative that enhanced both the patient and parent sides of the app. In my role as a designer, I was tasked with sparking a fresh design direction. Collaborating with senior designers, I crafted mockups and received feedback from the team to refine the design further.

Initial Research

Overview and Problem

The Invisalign App’s main focus is to guide people to the SmileView function, search for nearby doctors, and provide helpful articles. As a UX team, we were looking to add value to the app by incorporating medical uses.

SmileView screens

Our project manager found that leveraging aligner timers, treatment progress, and aligner trackers would be a great way to pair the functions of our app to our current product.

Final Iterations

Dashboard Concepts

In our initial stages of the redesign project, we focused on creating a new dashboard. The objective behind this dashboard was to provide users with a clear view of their progress and Invisalign wearing habits.

This personalized dashboard operates with an individual's treatment plan, which is prescribed by a doctor and specifies the daily duration for wearing aligners. These metrics were designed to align with the introduction of new Invisalign cases. These cases will enforce automatic tracking and send notifications to the user's phone when their aligners are not in place.

Some of the later mockups I created included the whole patient dashboard screen and new user screen. In these iterations, I experimented with different cards and tried condensing information. Scroll on the prototype below to see two of my final screens.

Conclusion
Reflections
I enjoyed being able to bring my skillset to the Align team. After switching my majors, I wanted to find ways to integrate animation into the design. I’m thankful for Marcus, my manager, who gave me the chance to explore this on a professional level.
I learned a lot about how corporate design works. I enjoyed being able to create for both the internal team and the consumer.
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